1. Aug 29, 2019  In this article we will show you what to do if Microsoft Outlook cannot connect to Gmail and your credentials are not accepted. What to Do if Outlook Cannot Connect to Gmail Account? I couldn’t have got my new gmail account working in Outlook without you. Signing in with Mac Mail was a breeze. But Outlook on a PC a nightmare.
2. On the Outlook menu, make sure that Work Offline is not checked. If it is, click Work Offline to remove the check mark and work online. Cause: Your network connection is unavailable.
3. Ask your Microsoft Exchange account administrator to tell you which proxy server to use to connect to the Microsoft Exchange server. For information about how to configure a connection to a proxy server, see Mac OS Help. I'm not receiving e-mail or other items in my Exchange account. Exchange account basic settings.

• Microsoft Outlook For Mac
• Microsoft Outlook Not Connecting On Mac Laptop
• Microsoft Outlook Trying To Connect

May 20, 2019 This method allows Outlook for Mac to connect to the server even when SSL 2.0 and 3.0 are blocked. If you are using a security product such as Microsoft Forefront Threat Management Gateway (TMG) for managing connections to Exchange Server from outside your company, you will need to configure your TMG server using KB article 980436. Jan 25, 2019  Outlook for Mac works with Microsoft Exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud Learn more about Office 365 Office 365 is a cloud-based subscription service that brings together premium versions of Word, Excel, PowerPoint, Outlook and OneDrive, with the best tools for the way people work today.

If your Mac is connected to the Internet but suddenly stops sending email, you should generally try again later, and if necessary work with your email provider to resolve. If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail.

Check for status messages

You might see a status icon such as a lightning bolt or warning symbol next to your account's inbox in the Mail sidebar, or in the upper-right corner of the Mail window. Click it to learn more.

• If the status is Network Offline, make sure that your Mac is connected to the Internet, then try again.
• If the status is Login Failed, check with your email provider to be sure that your account is set up correctly on your Mac.
• If Mail asks for your password, but entering the password doesn't help, find out why your email provider is rejecting your password.
• If your email service is temporarily unavailable, your email provider might have a status message on their website. For example, Apple's system status page shows the status of iCloud Mail. Status pages are also available for other email services, such as Gmail and Outlook. Some brief service outages might not appear on a system status page, so you might want to wait a few hours and try again.

Test using webmail

Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you're using an iCloud Mail account, you can use iCloud.com to send and receive email.

Webmail is a good way to verify that your account is valid and you can sign in to it from the web, but it doesn't mean that your account is set up correctly in Mail. Your email provider can help you verify your email settings and check for other issues that affect sending or receiving email.

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If you're using Outlook to access your Office 365 email account or another Exchange-based email account, and you're having problems, we want to get you back to sending and receiving email as quickly as possible.

Note

If you're looking for help with Outlook.com, check out Help for Outlook.com. > If you're looking for help with Outlook for Mac, check out Outlook 2016 for Mac Help.

Let us fix your Outlook connection problems for you

We can diagnose and fix several common Outlook connectivity issues for you. If our automated tool can't fix your issue, or you'd like to fix it yourself, see the next section.

Let us fix your issue Support and Recovery Assistant for Office 365

Need more help? Contact support for business products - Admin Help.

Microsoft Outlook For Mac

Fix software update and profile issues

Out-of-date software and corrupted Outlook profiles are two of the most common issues that can prevent you from sending and receiving email. If you're an admin with multiple users reporting problems, you also should check for service issues with Office 365.

Microsoft Outlook Not Connecting On Mac Laptop

Common Outlook fixes

Microsoft Office 2016 for Mac is powered by the cloud so you can access your documents anytime, anywhere, and on any device. The new versions of Word, Excel, PowerPoint, Outlook and OneNote provide the best of both worlds for Mac users – the familiar Office experience paired with the best of Mac. 2015-5-12  The Office 2016 for Mac Preview - May 12, 2015 Update provides bug fixes and feature improvements for the Microsoft Office 2016 for Mac suite. Microsoft office 2016 for mac free preview. 2015-6-10  Describes the Microsoft Office 2016 for Mac Preview – June 10, 2015 update. The Office 2016 for Mac Preview - June 10, 2015 update provides bug fixes and feature improvements to the Office 2016 for Mac Suite. Issues that the update fixes. This update is available for download and installation from the Microsoft Download Center. According to Microsoft, Microsoft Office 2016 for the Mac is powered by the cloud so you can access your documents on OneDrive, OneDrive for Business and SharePoint at anytime, anywhere and on any device.Office 2016 for Mac shares an unmistakably Office experience–but it is also thoughtfully designed to take advantage of the unique features of the Mac. 2020-3-20  Microsoft has released a free public preview version of the Microsoft Office 2016 Suite for Mac. The Office suite includes Word, Excel, Powerpoint, Outlook, and OneNote, which are arguably the most popular productivity apps in existence.

Microsoft Outlook Trying To Connect

Run Windows Update	If your Outlook client software or Windows operating system software is out of date, you might have problems sending and receiving email. For Windows Update instructions, see Windows Update: FAQ
Repair your Outlook profile	An Outlook profile is a set of configuration information that includes your user name, password, and file storage location. To repair your Outlook profile, see Fix your Outlook email connection by repairing your profile.
Check for service issues	Admin only: If more than one person in your organization is experiencing email problems in Office 365, it could be due to a problem with the service. Go to the Office 365 service health dashboard page (admin sign in required), and check the status of the services under Exchange Online.