Microsoft Word Fix Mac

2020-4-1  Microsoft Download Center Homepage. New Surface Laptop 3. The perfect everyday laptop is now even faster. SHOP SURFACE LAPTOP 3 SURFACE LAPTOP 3 FOR BUSINESS. Top download categories. PC security, optimization, and IT tools. Microsoft Word has suddenly started asking for 'Grant file access' when I try to open documents. I select the document and hit 'OK', but it says, 'Word cannot open the document: user does not have access privileges' I have not made any recent updates. I did plug my hard drive in and try to open a very old microsoft word file from about 8 years.

Whenever it comes to working with several documents, there are so many options available to you. Since its inception, Microsoft is constantly grasping the market with its Office applications. Microsoft Word makes the entire process of writing multiple documents much more convenient. Be it the Windows OS or the MacOS, you get the full flexibility to use the saved document on any of them However, many times, the users face an issue of Microsoft Word not responding Mac devices.

The files they have saved earlier, does not open or respond while working. Due to this, users face problem to process their work with such documents. Therefore, if you are one of those users who are facing the issue on their Mac, then go through this article. Here, we are going to discuss different aspects of the error and the process to solve it conveniently.

Steps To Resolve The Microsoft Word Application Not Responding Mac

There might be a lot of reasons behind the error that you have encountered during the use of the Microsoft Office Word documents. If you are accessing from Mac Operating System, then the chances of facing this issue is high. Now, if you want to solve it, then go through the following solutions as mentioned here. Moreover, we will discuss briefly what to do when Microsoft Word not responding Mac to open some important documents or save them.

Solution 1 – Clear The Autorecovery Folder

Sometimes, most of the users encounter the error due to the auto recovery folder of their Office document. In such circumstances, you should clear this folder and proceed further with your file. If you have no idea about how you can clear that up, then you can go through the steps. Here, we are going to discuss all the steps to clear the Autorecovery folder in a detailed way.

Step 1:

At first, you need to navigate and click on the Go menu of your Mac which you can find at the top of the screen. Then, click on the option called Home among the specific items that appeared clicking Go.

Step 2:

After that, go to the Microsoft Office Word application and open it to view your documents. You can do that by going to the Open option from the top-left corner of the screen.

Step 3:

In this step, you have to open the Microsoft User Data that contains another folder called Office Autorecovery. After opening the folder, see if there are any files in it and if you find any, then clear them up.

Once you are done with that, check if the issue persists on your Mac. You don’t have to delete the files contained in the Autorecovery folder rather you can relocate them in another location. To do that, you can copy or move them to your desired folder. If you still find the issue with the Word document on Mac, then follow the next solution.

Solution 2 – Download And Install The Latest Updates Of Your Microsoft Office Word Application

If the Word application hasn’t been updated in a while, then it also might be the reason of the Mac Microsoft Word not responding Mac error. So, updating the Microsoft Word to its latest version can help you solve it immediately. In case, you are not certain about the process of updating the Microsoft Office Word on your Mac, then you are at the right place. In this section, we are going to discuss them in such a way that you don’t face any further problem.

  1. Open the Microsoft Word application and after that, click on the Help option from the menu items.
  2. Select the option called ‘Check for updates’ from the list that appears before you to proceed further.
  3. In the new window, you will find three options from where you need to select ‘Automatically Download and Install’ and then click on the ‘Check for Updates’ button from the bottom of the window.

With the steps as mentioned in the above section, you should not face any problem to update the Microsoft Word on your Mac. After a successful update of this application, check if it is working fine or not.

Solution 3 – Check The Name Of The Document

It happens a lot that the users face the error because there is something wrong with the name of the document. If the name of the document contains symbols irrespective of their type, then you cannot open that file. You can easily resolve this problem by renaming the file without inserting any character or symbol in it.

If you have downloaded the file from the internet, then it’s possible that you face the error. It happens because the browser adds some symbols to the name of the file before saving it on your system. Not all the browsers do that but still, there are some which have such deficiency. In such cases, use a different web browser to get the file downloaded.

Solution 4 – Remove The Word Preferences

Having previously set preferences can sometimes cause the Microsoft Word not responding Mac error. Hence, you should try to remove such preferences from your system using Word application. You should also note that once you removed the preferences of this application, you’ll lose all the customizations that you have made earlier. Therefore, to remove all the Word preferences, go through the steps as stated in the section below.

Step 1:

The first step includes closing all the Microsoft Office programs on your Mac.

Step 2:

On the Go menu, you should click on the Home option that appears at the top of your computer screen.

Step 3:

In this step, you need to go to the Library section from Home and usually, it stays hidden. So, if you are unable to find it on the menu, then hold down the Option key and click on the Go menu. It will show you the Library section, you have to open it.

Step 4:

Open Preferences and look for the file called ‘com.microsoft.word.plistin the menu. If you find the file, then move it to the desktop of your Mac.

After completing these steps, open the Microsoft Office Word application again and check if the issue exists. In case, the problem is resolved, move it to the trash and use Word with its documents. If it still happens to be there, then move the file again to its location and then follow the next steps.

Step 5:

Again, open Preferences as you did in the last steps, and then open the Microsoft to locate ‘com.microsoft.word.prefs.plist’ on your Mac.

If you have successfully found it, then move it to the desktop and check the existence of the issue. You should move the file to trash from the desktop if you find that the issue has been resolved. And if the error is still there on your system, then follow the other steps as given below.

Step 6:

Open Application Support from the Library and then go to the Microsoft section to expand it.

Step 7:

Afterward, open the Office in Microsoft and then go to the User Templates section to get to the file called Normal. One more time, move this file named Normal to the desktop and check if the issue still is there.

It should solve the trouble that you faced with your Microsoft Office Word on the MacOS. Now, even after following all the above steps the issue continue to persist, then move the file from desktop to its original location. And if you find the error has been resolved, you are free to move the file to the trash.

Solution 5 – Run The Application In Safe Mode

If you are still facing the problem with the Microsoft Word application, then you can use it in the Safe Mode. By following the steps as mentioned in the section below, you can start your MacOS in Safe Mode.

  1. Press and hold the Shift key immediately after you restart your Mac.
  2. As the Apple logo appears, release the Shift key and you will find the Safe boot option over there on the startup screen.

With the help of these two steps, you can easily restart your Mac in Safe Mode. And once you are done with that, try to open the file that was not responding. If you find that the file is working fine, then the problem seems to be resolved. To get back to the Normal Mode, just don’t press and hold any Shift key while restarting your Mac.

Solution 6 – Check If You Have Installed Any Third-Party Fonts

Some fonts from different organizations can also prevent the application from working properly. If you have installed third-party fonts on the Word for Mac, then you might experience the bug. To resolve the error, you have to delete all the duplicated fonts along with the Font caches from the Mac. You can go through the following steps to solve the error.


Step 1:

Close all the Microsoft Office applications that are currently open on your Mac. On the Home menu, select the Applications which you can find under the Go menu from the top of the screen.

Step 2:

In the Applications menu, click on Apple’s Font Book to make several edits on it. To do that, go to the Edit menu and click on the option called ‘Select Duplicated Fonts’ from the menu.

Step 3:

Again from the Edit menu, click on “Resolve Duplicates’ option to get rid of all the duplicate fonts. If you want to remove the font duplicates, then follow the steps.

  1. Once the duplicates are resolved, you have to select the disabled fonts individually and then click on File.
  2. After that, click on the option called ‘Reveal in Finder’ and it will show you the files. What you have to do here is to move those files to the trash.
  3. If you find two versions of the fonts like the old and the new one, then move the old copy to the trash.

Once you have deleted the unwanted fonts, restart the computer and check if the issue is still there on the system. Hopefully, now you know what to do when Microsoft Word is not responding and you didn’t save the document that you were working with.

Related Blog: Dns Server not responding

How Do You Recover A Word Document That Is Not Responding On Mac?

There are numerous ways by which you can solve the error with the Microsoft Word application on Mac. To do that, you have to click on the Home button and then open the Documents folder. Go to the ‘Microsoft User Data’ folder and then find the Autorecovery file to make some necessary changes in it. You can rename the file as you want and add a ‘.doc’ extension with it. After doing that, check if the issue still persists. It also helps you to solve Microsoft Word not responding Mac several documents on it.

What To Do If Word Freezes On Mac?

In certain circumstances, you will find that the Microsoft Office Word application freezes while working with it. Thus, to get rid of such problems, you need to navigate to the Mac menu and force quit the process completely. There are some key combinations also available to force quit the application which is Command + Option + Esc keys.

What To Do At The Time When Microsoft Word Not Responding When Printing?

If you are facing the problem that the Microsoft Office Word not responding while printing, then there are a few things you can try. Close the application and start it again to print your documents with its help. If you are still facing the error, then start your computer in Safe Mode and then try to perform the print operation.

We hope that this brief guide on Microsoft Word helped the Mac users. So, when you face some issues, at first, try the hacks given in this write up.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Important

This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, see Description of the Microsoft Windows registry.

Summary

This article describes various methods that you can use to reset user options and registry settings in Microsoft Office Word.

There are two basic types of options that you can define in Word. These options are as follows:

  • Options that affect the way that the program operates. (The information for this kind of option is generally stored in the Microsoft Windows registry.)
  • Options that affect the formatting or the appearance of one or more documents. (The information for this kind of option is stored in templates or documents.)

When you troubleshoot unusual behavior in the program or in a document, first determine whether the problem might be caused by formatting, options, or settings. If the behavior occurs in multiple documents, we recommend that you try to reset Microsoft Word to the program's default settings.

How to reset user options and registry settings in Word

To have us reset user options and registry settings in Microsoft Word for you, go to the 'Here's an easy fix' section. If you prefer to reset user options and registry settings in Microsoft Word yourself, go to the 'Let me fix it myself' section.

Here's an easy fix

To fix this problem automatically, click the Download button. In the File Download dialog box, click Run or Open, and then follow the steps in the easy fix wizard.

  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
  • If you're not on the computer that has the problem, save the easy fix solution to a flash drive or a CD, and then run it on the computer that has the problem.

Let me fix it myself

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To manually reset a registry key, you must first delete it. To do this, follow these steps.

Important Always export a registry key before you delete it. This step is important because you may have to restore the functionality that is provided by the key.

  1. Exit all Microsoft Office programs.

  2. Click Start, click Run, type regedit, and then click OK.

  3. Expand the appropriate folders to locate the registry key that you want to delete. (Refer to the 'Main locations of Word settings in the Windows Registry' section.)

  4. Click to select the key that you want to delete.

  5. Use one of the following methods, as appropriate for your operating system:

    • In Microsoft Windows 2000, click Export Registry File on the Registry menu, type a file name for the backup copy of the key, and then click Save.
    • In Windows XP and later versions or in Microsoft Windows Server 2003 and later versions, click Export on the File menu, type a file name for the backup copy of the key, and then click Save.
  6. Make sure that the key that you just exported is selected, and then click Delete on the Edit menu.

  7. When you are prompted to respond to one of the following messages, click Yes:

    • Are you sure you want to delete this key?
    • Are you sure you want to delete this key and all of its subkeys?
  8. Exit Registry Editor.

After you delete a registry key, and then you restart the program, Word runs the Setup program to correctly rebuild the registry key. If you want to rebuild the registry key before you run the program, repair your installation by following the steps in the 'Repair Word (Office)' section.

More Information

Main locations of Word settings in the Windows Registry

You can reset some Word settings, such as the Word Data and Options keys in the Windows registry, by using the troubleshooting utility that is contained in the Support.dot template.

Word key

Word 2016

HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0Word

Word 2013

HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0Word

Word 2010

HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0Word

Word 2007

HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0Word

Word 2003

HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0Word

Word 2002 Microsoft office for mac 2013 vs 2016.

HKEY_CURRENT_USERSoftwareMicrosoftOffice10.0Word

Word 2000

HKEY_CURRENT_USERSoftwareMicrosoftOffice9.0Word

Changes made to this HKEY_CURRENT_USER key are mirrored in the following keys for Word 2003, for Word 2002, and for Word 2000:

Word 2003

HKEY_USERS.DEFAULTSoftwareMicrosoftOffice11.0Word

Word 2002

HKEY_USERS.DEFAULTSoftwareMicrosoftOffice10.0Word

Word 2000

HKEY_USERS.DEFAULTSoftwareMicrosoftOffice9.0Word

The difference between the 'HKEY_CURRENT_USER' location and the HKEY_USER' location is that the first applies only to the current user of the system, and the second is the default location for all users. However, Word entries are the same for both locations. Therefore, any change that is made to one location is automatically reflected in the other location.

Note

For the rest of this section, all references to the HKEY_CURRENT_USER tree apply also to the HKEY_USERS tree, except for the 2007 Microsoft Office 2007 programs and where otherwise noted.

The Data key and the Options key are the most frequently changed areas.

Data key

Word 2016

HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordData

Word 2013

HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0WordData

Word 2010

HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordData

Word 2007

HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordData

Word 2003

HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordData

Word 2002

HKEY_CURRENT_USERSoftwareMicrosoftOffice10.0WordData

Word 2000

HKEY_CURRENT_USERSoftwareMicrosoftOffice9.0WordData

This key contains binary information for 'most recently used' lists, including the most recently used file list and the most recently used address book list. This key also contains 'Track Changes' settings and 'Edit' settings.

Options key

Word 2016

HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordOptions

Word 2013

HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0WordOptions

Word 2010

HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordOptions

Word 2007

HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordOptions

Word 2003

HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordOptions

Word 2002

HKEY_CURRENT_USERSoftwareMicrosoftOffice10.0WordOptions

Word 2000

HKEY_CURRENT_USERSoftwareMicrosoftOffice9.0WordOptions

This key stores the options that you can set from Microsoft Word, either by changing menu options or by running the Registry Options Utility. For more information, see the 'Use the Registry Options Utility' section.

The options are in two groups: default options and optional settings. Default options are established during the setup process. You can change them by modifying options in Word. (To modify options in Word, click Options on the Tools menu.)

These options may or may not appear in the registry.

Wizards key

Word 2003

HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordWizards

Word 2002

HKEY_CURRENT_USERSoftwareMicrosoftOffice10.0WordWizards

Word 2000

HKEY_CURRENT_USERSoftwareMicrosoftOffice9.0WordWizards

All wizard defaults are stored in this key. These settings are created the first time that you run a wizard.

Common key

Word 2016

HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0Common

Word 2013

HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0Common

Word 2010

HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0Common

Word 2007

HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0Common

Word 2003

HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0Common

Word 2002

HKEY_CURRENT_USERSoftwareMicrosoftOffice10.0Common

Word 2000

HKEY_CURRENT_USERSoftwareMicrosoftOffice9.0Common

This key is used by other Microsoft programs, such as the Office programs. These settings are shared between programs. Changes made in one program's settings also appear in the other program's settings.

Shared Tools key

Word 2016, 2013, 2010, 2007, 2003, 2002 and 2000:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftShared Tools

This key contains the paths for all Windows utilities. (The path may include utilities such as Equation, WordArt, and MS Graph.) Paths for graphics filters and text converters are also registered in this location.

Repair Word (Office)

Word can detect and repair problems associated with Setup. This feature uses the Windows Installer to correct problems with missing files and to repair registry settings.

You can use the following methods to repair or reset Word files and values:

  • Method 1: Use the 'Detect and Repair' feature
  • Method 2: Repair Word in Maintenance Mode Setup
  • Method 3: Reinstall Word (Office)

Method 1: Use the 'Detect and Repair' or 'Microsoft Office Diagnostics' feature

Note

This method is the least aggressive mode of repair. If this method does not resolve the problem, you may still have to use one of the other methods.

To run the Detect and Repair feature in Word 2003 and in earlier versions of Word, click Detect and Repair on the Help menu in Word. The Detect and Repair feature fixes and repairs Word. All files, registry entries, and optional shortcuts for all Office programs are verified and repaired. If you run Detect and Repair from Word, all other Office programs are also checked. This feature performs only a checksum.

The Detect and Repair feature can also restore the Word program shortcuts on the Start menu. To restore the Word program shortcuts, click Help, click Detect and Repair, and then click to select the Restore my shortcuts while repairing check box.

If Detect and Repair does not correct the problem, you may have to reinstall Word. The Reinstall feature in the Maintenance Mode dialog box performs the same action as Detect and Repair, except that Reinstall copies a file when the files are of equal versions. Detect and Repair does not copy over the file when the installation file has the correct version and checksum.

Note

The Detect and Repair feature does not repair damaged documents or damaged data keys in the registry or in the Normal template.

If a file that Word uses at Startup is missing, the Windows Installer automatically installs that file before it starts the program.

In Word 2007, run the Microsoft Office Diagnostics feature. To do this, click the Microsoft Office Button, click Word Options, click Resources, and then click Diagnose.

In Word 2010, repair Word or the installed Office suite in Control Panel.

Method 2: Repair Word in Maintenance Mode setup

Note

This method is a moderate mode of repair. If this method does not resolve the problem, you may still have to reinstall Word.

The Maintenance Mode Setup process is similar to the process found in earlier versions of Word. The Maintenance Mode Setup process allows you to repair, add or remove features, and remove the program. 'Repair' is a feature in Maintenance Mode that finds and then fixes errors in an installation.

To perform a Maintenance Mode repair, follow these steps:

  1. Exit all Office programs.

  2. Use one of the following methods, depending upon your operating system:

    • In Windows 7 or Windows Vista, click Start, and then type add remove.
    • In Windows XP or Windows Server 2003, click Start, and then click Control Panel.
    • In Windows 2000, click Start, point to Settings, and then click Control Panel.
  3. Open Add or Remove Programs.

  4. Click Change or Remove Programs, click **Microsoft Office **(Microsoft Office Word) or the version of Office or Word that you have in the Currently installed programs list, and then click Change.

  5. Click Repair or Repair Word (Repair Office), and then click Continue or Next.

  6. In Word 2003 and in earlier versions of Word, click Detect and Repair errors in my Word installation or click Detect and Repair errors in my Office installation, click to select the Restore my Start Menu Shortcuts check box, and then click Install.

Microsoft Fix It Tool

Method 3: Reinstall Word (Office)

Note

This method is the most aggressive mode of repair. This mode resets Word to its default settings, except for settings that are stored in your global template (Normal.dot or Normal.dotm). To do this in Word 2003 and in earlier versions of Word, follow these steps:

  1. Exit all Office programs.

  2. Use one of the following methods, depending upon your operating system:

    • In Windows 7 or Windows Vista, click Start, and then type add remove.
    • In Windows XP or Windows Server 2003, click Start, and then click Control Panel.
    • In Windows 2000, click Start, point to Settings, and then click Control Panel.
  3. Open Add or Remove Programs.

  4. Click Change or Remove Programs, click Microsoft Office 2003 (Microsoft Office Word 2003) or the version of Office or Word that you have in the Currently installed programs list, and then click Change.

  5. Click Repair Word (Repair Office), and then click Next.

  6. Click Reinstall Word (Reinstall Office), and then click Install.

For more information about Word 2007 or Word 2010, click the following article number to view the article in the Microsoft Knowledge Base:

924611 How to install the individual 2007 Office features or to repair the installed 2007 Office programs

Templates and add-ins

Global Template (Normal.dotm or Normal.dot)

To prevent formatting changes, AutoText entries, and macros that are stored in the global template (Normalm.dot or Normal.dot) from affecting the behavior of Word and documents that are opened, rename your global template (Normal.dotm or Normal.dot). Renaming the template lets you quickly determine whether the global template is causing the issue.

When you rename the Normal.dotm template in Word 2007 or later or the Normal.dot template in Word 2003 and in earlier versions of Word, you reset several options to the default settings. These include custom styles, custom toolbars, macros, and AutoText entries. We strongly recommend that you rename the template instead of deleting the Normal.dotm template or the Normal.dot template. If you determine that the template is the issue, you will be able to copy the custom styles, custom toolbars, macros, and AutoText entries from the Normal.dot template that was renamed.

Certain types of configurations may create more than one Normal.dotm template or Normal.dot template. These situations include cases where multiple versions of Word are running on the same computer or cases where several workstation installations exist on the same computer. In these situations, make sure that you rename the correct copy of the template.

To rename the global template file, follow these steps:

  1. Exit all Office programs.
  2. Click Start, click Run, type cmd, and then click OK.
  3. Type the following command, as appropriate for the version of Word that you are running, and then press Enter:
    • Word 2002 and Word 2003:ren %userprofile%Application DataMicrosoftTemplatesNormal.dot OldNormal.dot
    • Word 2007 and Word 2010:ren %userprofile%Application DataMicrosoftTemplatesNormal.dotm OldNormal.dotm
  4. Type exit, and then press Enter.
    When you restart Word, a new global template (Normal.dot) is created that contains the Word default settings.

Add-ins (WLLs) and templates in the Word and Office Startup folders

When you start Word, the program automatically loads templates and add-ins that are located in the Startup folders. Errors in Word may be the result of conflicts or problems with an add-in.

To determine whether an item in a Startup folder is causing the problem, you can temporarily empty the folder. Word loads items from the Office Startup folder and the Word Startup folder.

To remove items from the Startup folders, follow these steps:

  1. Exit all instances of Word, including Microsoft Outlook if Word is set as your email editor.

  2. Use one of the following methods, as appropriate for the version of Word that you are running:

    • Word 2002:

      Click Start, click Run, type %programfiles%MicrosoftOfficeOffice10Startup, and then click OK.

    • Word 2003:

      Click Start, click Run, type %programfiles%MicrosoftOfficeOffice11Startup, and then click OK.

    • Word 2007:

      Click Start, click Run, type %programfiles%MicrosoftOfficeOffice12Startup, and then click OK.

    • Word 2010:

      Click Start, click Run, type %programfiles%MicrosoftOfficeOffice14Startup, and then click OK.

    • Word 2013:

      Click Start, click Run, type %programfiles%MicrosoftOfficeOffice15Startup, and then click OK.

  3. Right-click one of the files that is contained in the folder, and then click Rename.

  4. After the file name, type .old, and then press Enter.ImportantNote the original name of the file. You may have to rename the file by using its original name.

  5. Start Word.

  6. If you can no longer reproduce the problem, you have found the specific add-in that causes the problem. If you must have the features that the add-in provides, contact the vendor of the add-in for an update.

    If the problem is not resolved, rename the add-in by using its original name, and then repeat steps 3 through 5 for each file in the Startup folder.

  7. If you can still reproduce the problem, click Start, click Run, type %userprofile%Application DataMicrosoftWordStartup, and then click OK.

  8. Repeat steps 3 through 5 for each file in this Startup folder.

COM add-ins

COM add-ins can be installed in any location, and they are installed by programs that interact with Word.

To view the list of COM add-ins in Word 2010, click the Microsoft Office Button, click Options, and then click Add-Ins.

To view the list of COM add-ins in Word 2007, click the Microsoft Office Button, click Word Options, and then click Add-Ins.

To view the list of installed COM add-ins in Word 2003 and in earlier versions of Word, follow these steps:

  1. On the Tools menu, click Customize.
  2. Click the Commands tab.
  3. In the Category list, click Tools.
  4. Drag the COM Add-Ins command to a toolbar.
  5. Click Close.
  6. Click the new COM Add-Ins button to view the COM add-ins that are loaded together with Word.

Fix Microsoft Word On Mac

If add-ins are listed in the COM Add-Ins dialog box, temporarily turn off each add-in. To do this, clear the check box for each listed COM add-in, and then click OK. When you restart Word, Word does not load the COM add-ins.

Use the Registry Options utility

Microsoft Word Fix Mac Key

You can use the Registry Options Utility to examine and change Word settings in the Windows registry. The Registry Options Utility is located in the Support.dot template.

Note

The Support.dot template is not included in Word 2007 or later versions.

For more information about the Registry Options Utility, click the following article number to view the article in the Microsoft Knowledge Base:

820917 How to change Word options in the Windows registry for Word 2003

Summary of Word options and where they are stored

How To Fix Microsoft Word On Mac

Note In the following table, 'Template' refers to either the Normal.dot template or a custom template.

Setting nameStorage location
AutoCorrect-Formatted textNormal.dotm or Normal.dot
AutoCorrect-Shared entries.ACL files user.acl
AutoSave pathRegistry
AutoTextTemplate
Company nameWinword.exe
Custom keystroke assignmentsTemplate
Font substitutionRegistry
MacrosTemplate/document
Picture editingRegistry
Print data formsDocument
Snap to gridRegistry
StylesTemplate/document
ToolbarsTemplate/document
User infoRegistry
View toolbarsTemplate
View/toolbarTemplate
Document PartsTemplate

AutoCorrect lists are shared between Office programs. Any changes that you make to the AutoCorrect entries and settings when you are in one program are immediately available to the other programs. Additionally, Word can store AutoCorrect items that are made up of formatted text and graphics.

Information about AutoCorrect is stored in various locations. These locations are listed in the following table.

Repair Microsoft Word Mac

AutoCorrect informationStorage location
AutoCorrect entries shared by all programs.ACL file in the %UserProfile%Application DataMicrosoftOffice folder
AutoCorrect entries used only by Word (formatted text and graphics)Normal.dot
AutoCorrect settings (correct two initial capitals, capitalize names of days, replace text as you type)Registry
AutoCorrect settings used only by Word (corrects accidental usage of CAPS LOCK key, capitalizes first letter of sentences)Registry